Job Description

Job Purpose:

Greet customers entering the repair facility. Initiate automotive services and repairs by ascertaining performance problems and services requested; developing estimates; writing repair orders; maintaining customer rapport.

Duties:

* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into the service database system.

* Ascertain automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

* Maintains customer rapport by explaining estimates; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

Job Type: Full-time

Pay: $35,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 10-hour shift
• Saturdays mandatory

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Automotive Service Writer/Advisor: 1 year (Preferred)

Paid Training:

• Yes